Frequently Asked Questions (FAQ) - Ovixaa.com

**1. What does Ovixaa.com specialize in?

Ovixaa.com is your go-to online destination for a stunning collection of sarees in India. We specialize in offering a diverse range of sarees, catering to various styles, occasions, and preferences.

2. How do I place an order on Ovixaa.com?

Placing an order is easy! Simply browse our collection, select the sarees you love, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details. Once your order is confirmed, you will receive an email confirmation.

3. Is there a shipping fee?

No, we offer free shipping on all orders within India. Enjoy the convenience of having your favorite sarees delivered to your doorstep without any additional cost.

4. How long will it take to receive my order?

Our standard shipping time is within 7 days from the date of purchase. We strive to process and dispatch orders promptly to ensure timely delivery.

5. Can I return or exchange a product?

Yes, we have a hassle-free return and exchange policy. You can return or exchange any item within 7 days after receiving your order. Please refer to our Return and Exchange Policy for detailed instructions.

6. How do I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

7. Are the product images on the website accurate?

We make every effort to ensure that product images and descriptions are accurate. However, slight variations may occur due to differences in monitor settings. If you have any concerns, please contact our customer service team.

8. What payment methods are accepted?

We accept various payment methods, including credit/debit cards, net banking, and other secure payment gateways. Choose the option that suits you best during the checkout process.

9. How can I contact customer service?

For any inquiries or assistance, you can reach our customer service team by emailing contact@ovixaa.com or using the "Contact Us" page on the website.

10. Is my personal information secure?

Yes, we take the security of your personal information seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

If you have any additional questions or concerns not covered in this FAQ, feel free to reach out to us. Thank you for choosing Ovixaa.com for your saree shopping needs!